My phone is asking for a pin number when I try to connect. What should I do?Updated a month ago

Some Android phones prompt you to enter a PIN when connecting your device to the app.

This PIN is assigned by your phone, not by the app; we don’t use any PINs in the app.

The most common Android PINs are 0000, 000000, 1234, and 123456.

If you’re still unable to connect, go to Settings > Apps > All > Bluetooth Share, then tap Force Stop, Clear Cache, and Clear Data.

You should now be able to connect successfully.

If that still doesn’t work, erase the device pairing on your phone by going to Settings > Bluetooth, selecting the device you want to unpair, and tapping Forget Device.

Note that the MysteryVibe device must be switched on and in advertising mode for your phone to detect it. MysteryVibe devices typically advertise for about 30 seconds.

If you’re still having issues connecting, please contact us at [email protected].