Do you have the EC declaration of conformity?
Yes, MysteryVibe (MV) has the EC Declaration of Conformity. You will find the document below.
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General FAQs
Do your products have the CE and FCC marks?
Yes, our devices have been tested and conform to CE and FCC regulations.
How can I become an affiliate for MV?
Please contact us on [email protected] to become an affiliate.
What are your devices made of?
All of our devices are made from high-quality, body-safe silicone.
What is the warranty on MV devices?
All MV devices come with 24 months manufacturer's warranty.
Are the products waterproof?
All our devices are water-resistant, they are fine to use in the shower and wash under running water. All our device ports use the special Microsoft USB connector, similar to the ports on smartphones, which has a silicone seal inside making them wate
When will the devices have USB-C charging ports?
We are currently working on upgrading all our devices to USB-C. Since we are regulated as a medical device, it takes a long time to launch new versions as they need to be recertified for compliance and regulatory approvals. We will have all our devic