Do you have the EC declaration of conformity?
Yes, MysteryVibe (MV) has an EC Declaration of Conformity. You can find the document below.
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General FAQs
Do your products have the CE and FCC marks?
Yes, our devices have been tested and comply with CE and FCC regulations.
How can I become an affiliate for MV?
Please contact us at [email protected] to become an affiliate.
What are your devices made of?
All our devices are made from high-quality, body-safe silicone.
What is the warranty on MV devices?
All MV devices come with a 24-month manufacturer’s warranty.
Are the products waterproof?
All our devices are water-resistant. They are safe to use in the shower and can be washed under running water. Each device port uses a micro-USB connector, similar to those on smartphones, with a silicone seal that keeps it waterproof for short perio
When will the devices have USB-C charging ports?
We are currently upgrading all our devices to USB-C. Because our devices are regulated as medical devices, launching new versions takes time; they must be recertified for compliance and regulatory approvals. We expect to have every device upgraded to