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Poco Troubleshooting

Having issues with your Poco vibrator? Here's some troubleshooting tips to get you back to using your device.

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What are Poco's features, specs and dimensions?

Poco is a compact, bendable G-spot vibrator with a revolutionary body-adapting design that bends to direct vibrations exactly where they are needed. Built with the same vibration technology as Crescendo 2, it supports pelvic wellness, natural arousal

What's in the Poco box?

Poco comes beautifully packaged and includes a user guide and a USB charging cable.

What makes Poco unique?

Poco is unique in several ways, the most exciting of which is its bendable design that directs vibrations exactly where you need them, supporting pelvic wellness, natural arousal, orgasm response, and intimate moisture. Because of this flexibility, y

What is the design inspiration behind Poco?

Our relationship with sexuality begins with our fingers. They are our very first introduction to pleasure, helping us discover and stimulate our erogenous zones. That’s why we designed Poco to emulate them: to create the ultimate “finger” that bends

What are the differences between Poco and Crescendo?

Can Poco be used during intercourse?

Yes, Poco is an excellent vibrator for use during intercourse. It is particularly effective for targeted clitoral and labial stimulation.

What is Poco made of?

All our products are FDA-registered devices made from high-quality, body-safe silicone.

How easy is it to travel with Poco? Can I charge it in other countries?

Poco is the perfect travel vibrator - small enough to fit easily in your carry-on. It’s compact, powerful, and easy to charge with a standard micro-USB cable. Plug it into any USB power outlet or computer, and you can recharge it anywhere in the worl

Is Poco a good first-time vibrator?

We designed Poco to be the best first-time vibrator. It is the perfect choice for anyone who wants to explore, discover, and stimulate their own body - and their partner’s - in new ways. Poco also makes an excellent first-time vibrator to give as a g

How do I charge Poco?

To charge Poco, plug the micro-USB cable into the port on the back of Poco. Connect the USB cable to any USB power adapter or computer. The light in the center of the buttons will blink to indicate charging. When charging is complete, the light will

How long does the battery last?

Poco takes about an hour to charge and can run for up to two hours with both motors at full power. Run time increases when you use other vibration patterns or lower intensity settings.

What do the buttons on Poco do?

Once you’ve found a vibration pattern you like, you can lock your device so you don’t accidentally change the setting during play. To do this, hold both the + and – buttons at the same time for 4 seconds; the buttons will then be disabled. The light

How can Poco be used on the G-spot or clitoris?

Poco is an excellent G-spot and clitoral vibrator. Bend Poco into a curved shape to target the G-spot with precise vibrations. For clitoral stimulation, use the flat side of Poco’s top motor for broad, diffused vibrations, or use the tip for a concen

What shapes can you bend Poco into?

Poco can bend into nearly any shape you want. Use your hand to form it into an I, C, U, L, or any shape in between.

Where can I find the serial number to register my warranty?

All our products are FDA-registered devices made from high-quality, premium, body-safe silicone.

Can I use lube with Poco?

Absolutely. We always recommend using a water-based lubricant with Poco to get the most out of it. Lotions and oils can also be a great addition if you want to start with a sensual massage before using Poco.

How do I clean Poco?

Poco is water-resistant, so you can safely rinse it under running water to clean it. We recommend cleaning it before and after each use with soap and water or a specialized vibrator cleaner.

How do I lock / unlock Poco?

Once you’ve found a vibration pattern you like, you can lock your device so you don’t accidentally change the settings during play. To lock the device, hold both the + and – buttons at the same time for 4 seconds. After that, the buttons will no long

How do I connect Poco to the MysteryVibe App?

Download the MysteryVibe App from the Apple App Store or Google Play Store. Open the app and enable Bluetooth on your phone. Note that Android requires location permission for Bluetooth to work; this is an internal Android requirement, and the app do

How do I restore factory settings on Poco?

Connect Poco to the MysteryVibe app. In the app, swipe down to the Vibe Store. Tap the gear icon in the top right and select “Restore Factory Settings.”. This action will replace any custom vibration patterns on your device with the original preloade