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Poco Troubleshooting

Having issues with your Poco vibrator? Here's some troubleshooting tips to get you back to using your device.

My Poco won't turn on

Please note, all our products are shipped in a travel lock mode, in order to release the device from this mode the USB Charge power must be applied. After the device has received charge for a small time, remove the USB lead and attempt to switch the

Problems turning off the device?

If you are a new user, some buttons have dual functions like power on/off, Bluetooth pairing. The icons next to buttons are just a symbol for indication not actual buttons. The power button ‘>’ typically has the power symbol close to it. While the de