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Poco Troubleshooting

Having issues with your Poco vibrator? Here's some troubleshooting tips to get you back to using your device.

My Poco won't turn on

Please note that all our products ship in Travel Lock mode. To release the device, connect it to a USB power source. After it has charged for a short time, unplug the USB cable and try turning the device on. If you still have problems, please check t

Problems turning off the device?

If you’re new to the device, remember that some buttons perform two functions, such as power on/off and Bluetooth pairing. The icons next to the buttons are indicators, not additional buttons. The power button ( > ) usually appears beside the power s