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Shipping & Returns

What is your shipping policy?

All in-stock orders ship within 1 business day from our U.S. warehouse. Depending on the destination, delivery takes between 2 and 7 business days. For international orders, additional time and costs may apply for customs clearance.

How long does delivery usually take?

We aim to deliver all US and EU orders within 5 business days of the order being placed; however, this may take longer depending on the shipping destination and any local customs requirements.

How much is shipping?

We provide free shipping on all U.S. orders. For orders outside the United States, a delivery fee is automatically calculated by our delivery partner at checkout. Some countries may charge customs duties and taxes that customers must pay locally. We

US Shipping

All U.S. orders are fulfilled locally through our warehouse partner, Flexport. Most mainland U.S. orders ship within three business days, but during periods of unusually high order volume or warehouse closures, fulfillment can occasionally take up to

UK and EU shipping

For orders outside the United States and Canada, please place your order through this site.

International orders

Note: International shipping does not include duties or taxes. Your local customs office or post office may charge additional fees upon receipt, so please check with them if you are unsure. International delivery times vary, but most orders arrive wi

Will my order be shipped discreetly?

We take great care with our warehouses and courier partners to ensure packaging is as discreet as possible. We believe discretion is essential to an exceptional customer experience, so your order will ship in plain packaging and will not mention “vib

What is your return policy?

If you haven’t used the product and would like to return it, please contact us and we’ll arrange a full refund. Make sure the external seal is intact. We understand every body is different, which is why we offer a 30-day money-back guarantee. You can