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Shipping & Returns

What is your shipping policy?

All in-stock orders are shipped within 1 working day from our US warehouse. Depending on the destination, it takes between 2 - 7 working days to arrive. For international orders, there could be additional time and costs associated with clearing custo

How long does delivery usually take?

We aim to deliver all of our US and EU orders within 5 working days of the order being placed, however this may take longer depending on where we are shipping to and any local customs requirements.

How much is shipping?

We provide free shipping on all US orders. For orders outside the US there is a delivery fee that is automatically calculated by our delivery partner at checkout. There may be customs duties & taxes in some countries which customers will need to pay

US Shipping

All US orders are fulfilled locally via our warehouse partner, Flexport. Most of our mainland US orders are fulfilled within 3 working days. However, depending on factors such as unusually high order volume, warehouse closures etc, it can occasionall

UK and EU shipping

For orders outside of the US and Canada, please order through this site.

International orders

NOTE: International shipping does not include duties and taxes. Your local customs or post office may charge additional fees upon receipt. Please check with them if you are unsure. International order delivery times depend on a number of factors but

Will my order be shipped discreetly?

We take great care with all our warehouses and courier partners to make sure the packaging is as discreet as possible. We believe that discretion is a major part of making our customer experience exceptional, so your order will be shipped out in plai

What is your return policy?

If you haven't used the product and want to return the product, please contact us and we will help you with the return for a full refund. Please make sure the external seal is not broken. We also totally understand all bodies are different, that's wh