MV.Health logo
MV.Health logo

All articles

Crescendo 2 Troubleshooting

Having issues with your Crescendo 2 vibrator? Here's some troubleshooting tips to get you back to using your device.

My Crescendo 2 won't turn on

Your Crescendo 2 may be stuck in boot mode, which prevents it from turning on properly. To fix this, connect your Crescendo 2 to a USB power source. Let it charge for about 15 minutes, and then try turning it on. To keep this from happening again, co

Problems turning off the device?

If you are a new user, note that some buttons have dual functions such as power on/off and Bluetooth pairing. The icons next to the buttons are symbols for reference, not actual buttons. The power button (>) typically has the power symbol beside it.