MV.Health logo
MV.Health logo

All articles

Legato Troubleshooting

Having issues with your Legato vibrator? Here's some troubleshooting tips to get you back to using your device.

My Legato won't turn on

Please note that all our products ship in Travel Lock mode. To release the device, connect it to a USB power source. After it has charged for a short time, unplug the cable and try turning the device on. If you still have problems, work through the s

Problems turning off the device?

If you are a new user, some buttons have dual functions, such as power on/off and Bluetooth pairing. The icons next to the buttons are just symbols for indication, not actual buttons. The power button '>' typically has the power symbol close to it. W