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Molto Troubleshooting

Having issues with your Molto vibrator? Here's some troubleshooting tips to get you back to using your device.

My Molto won't turn on

Please note that all our products ship in Travel Lock mode. To release the device, connect it to USB power. After it has charged for a short time, disconnect the cable and try turning the device on. If the problem continues, work through the checklis

Problems turning off the device?

If you’re new to the device, remember that some buttons perform two functions, such as power on/off and Bluetooth pairing. The icons beside the buttons are simply symbols for reference, not additional buttons. The power button (>) usually has a power