MV.Health logo
MV.Health logo

All articles

MV Remote

Categories

MV Remote Troubleshooting

Having trouble with your MV Remote? We've got you covered.

1 article

Articles

What are the MV Remote’s features, specs and dimensions?

The MV Remote is a Bluetooth device that connects wirelessly with Crescendo 2, Tenuto 2, Legato, Molto, Tenuto Mini and Poco. It is light-weight and compact, weighing only 0.09 lbs. / 40 grams. The dimensions of the MV Remote are: 1.57 x 3.94 x 0.98

What's in the MV Remote box?

The Bluetooth MV Remote comes in a sleek box with a beautifully designed instruction manual, and USB charging cable.

What is the benefit of the MV Remote?

The MV Remote is a very user-friendly, easy-to-use device with large, tactile buttons, so you control any of your MV devices from a distance of up to 3 meters / 10 feet. The MV Remote allows you to easily change the intensity and vibration pattern. Y

Do I need the MV Remote to use my MV devices?

Not at all, all our devices work without the MV Remote. The MV Remote gives you the extra option to seamlessly control any of your favorite MV device from a distance of up to 3 meters / 10 feet.

From what distance can I control MV vibrators using the MV Remote?

You can use the MV Remote to control any MV vibrator from a distance of up 3 meters / 10 feet.

Which products are compatible with the MV Remote?

The MV Remote is compatible with all vibrators made by MysteryVibe.

Can I use the MV Remote with vibrators that aren’t from MV?

The MV Remote is only compatible with vibrators made by MysteryVibe.

Does the MV Remote come with a warranty?

The MV Remote comes with the standard MV 2-year warranty, which is valid from the day you receive your device. Please register your device using your order number at https://mv.health/pages/register-product. If you can’t find your order number, pleas

Does the MV Remote require batteries to operate?

The MV Remote is sustainably made and is rechargeable via the USB charging cable that is included with the MV Remote.

How do I use the MV Remote alone or with a partner?

Connect intimately in new ways with the MV Remote control.

Where do I find the model number and serial number of the MV Remote?

You will find the model number and the serial number at the back of the MV Remote.

How do I connect the MV Remote to an MV device?

How do I connect multiple devices to the MV Remote?

It is possible for the MV Remote to control up to 3 MV devices at the same time for total sensory immersion. Imagine the difference between a 2-hand massage and a 6-hands massage. That’s what you can experience with the combination of the multiple MV

What do the buttons on the MV Remote do?

You can enjoy your favorite MV devices hands-free by using the MV Remote buttons.Power On/Off button: Press and hold the power button for 2 seconds to turn the MV Remote on. Press and hold the power button again to disconnect any connected devices.Sc

How do I change the vibration patterns on my device using the MV Remote?

To change to the next vibrational pattern, press the > button on the MV Remote. To return to the previous vibrational pattern, press the < button on the MV Remote

How do I change the intensity using the MV Remote?

To increase the intensity using the MV Remote, press the + button. To decrease the intensity using the MV Remote, press the - button.

Can I create my own vibration patterns with the MV Remote?

The MV Remote allows you to change vibration patterns (vibes) already stored in your MV device. To create new vibes, download the free MysteryVibe App, available on both the Apple AppStore and Google Play. With the app you can not only create new vib

How do I swap between devices with the MV Remote?

To toggle between connected devices on the MV Remote, press the Scan/Channel button •. Each channel will flash a yellow light if a device is connected and then turn green to indicate the channel is currently under control by the MV Remote.

Can I use the MV Remote with the MysteryVibe App?

Yes, you can connect the MV Remote to the free MysteryVibe App to update its firmware.

How do I clean the MV Remote?

We recommend wiping the outer surfaces of the MV Remote with a slightly damp cloth. Do not splash water on the MV Remote or submerge it in water as this may damage it.

Can I use the MV Remote and MysteryVibe App at the same time on my devices?

No, you can’t use the MV Remote and MysteryVibe App at the same time since both of them connect to the device using Bluetooth and the devices can only have one Bluetooth connection at a time.

Where do I find the model number and serial number of the MV Remote?

You will find the model number and the serial number at the back of the Remote.